RETURN & REFUND POLICIES

Need to return or exchange an item?

Please note the following when returning:


All returns will be refunded via store credit in the form of an E-Gift Card code.

You will be responsible for covering the shipping costs to return your item(s).

Items must be sent back within 30 days of the delivery date.

Items must be unworn, unwashed, and have original tags attached

Items must be free of stains, makeup, deodorant, or wear

Please allow 5-7 business days for us to process your return once it is received by our warehouse.

24 Inch & Co. is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

CUSTOMIZED ORDERS CANNOT BE RETURNED

Refunds? ALL SALES ARE FINAL

We do not give out refunds however; a store credit will be provided in the form of a E-Gift Code.

If you purchase an item and unfortunately the item or size purchased is sold out, a full refund is given at that time.

Note: We are not responsible for duty taxes into your country